The fine print

Store Policies

Age verification, returns, glass, delivery, rewards, privacy and terms.

21+ onlyUpdated November 2026

Age verification

You must be 21 or older to enter this site, to enter the store and to buy tobacco, vape and smoking products. We check a valid government photo ID on every age-restricted sale, in store and at delivery. We refuse sales to anyone who can’t show valid ID, and to anyone buying for someone under 21.

Returns & exchanges

Keep your receipt, and ask the crew about returns or exchanges before you buy.

For health and safety reasons, opened tobacco, vape and nicotine products can’t be returned. Devices that come with a manufacturer warranty are covered by that warranty.

Glass

Please inspect glass at the counter before you leave. Ask the crew about returns or exchanges before you buy. All glass is sold for tobacco use only.

Delivery

Delivery is available in the zones listed on the Delivery page. The person receiving an order must be 21+ and show valid ID; we can’t leave age-restricted products unattended. Call or text the shop for current fees and timing.

Rewards

Points are earned on qualifying purchases and have no cash value. Ask at the counter for current program details. We may change or end the program with notice.

Privacy

We collect the information you give us (such as your name and phone number for rewards or orders) to run those services. To ask us to update or delete information you’ve shared, call or text the shop.

This website doesn’t use advertising or tracking cookies. We use Vercel Speed Insights, which measures how fast pages load without cookies. The special order form doesn’t send anything on its own: it opens your text app with your message, and we only receive what you choose to send.

This site remembers that you confirmed your age in your browser so it doesn’t ask every visit.

Terms of use

Content on this site is for information. Product availability, prices and promotions can change without notice. Products are sold for legal use only.

Accessibility

We want this site to work for everyone. If something is hard to use, call or text the shop and we’ll help you directly.

Pull up or we'll pull up.

Walk in to Santa Ana or order delivery. 21+ with valid ID.